A couple of quick steps to reserve your project slot: choose your package, review & sign your agreement, then pay your $1,899 project deposit. As soon as both are done, we schedule your kickoff.
Your selection is written into Schedule A of the agreement below and onto your signed copy.
Please read the full Website Design & Development Services Agreement below, then sign.
This Website Design & Development Services Agreement ("Agreement") is entered into between Northwood Digital Services ("Company," "we," "us," or "our") and the Client ("you," or "your") named in the signature block below — each a "Party" and together the "Parties."
This Schedule records the package and pricing you selected above and forms part of this Agreement. Where anything in it conflicts with the general terms below, this Schedule controls.
1.1 The Company will design, develop, and deliver a website (the "Website") for the Client as described in the attached Proposal / Statement of Work ("SOW"), incorporated herein by reference.
1.2 Any work not expressly described in the SOW is out of scope and will be quoted and billed separately before it begins.
1.3 Hosting & Support Required. The Company builds websites only for clients who also purchase ongoing hosting and support from the Company. Hosting and support are a mandatory, bundled part of this engagement (Section 6). The Company does not deliver, migrate, or release a Website to a client-controlled or third-party hosting environment.
2.1 Deposit. A non-refundable deposit as stated in Schedule A (the "Deposit") is due upon signing. No work begins until the Deposit is received. The Deposit reserves the Client's project slot, covers Company setup, licensing, and out-of-pocket costs, and is non-refundable under all circumstances.
2.2 Monthly Plan. After the Deposit, the remaining fee is paid as a fixed monthly plan over twelve (12) months at the monthly amount stated in Schedule A (which includes a built-in service charge). The first monthly payment is charged to the card on file at Kickoff (M1); each following payment is charged on the same day of each subsequent month until all twelve payments are complete.
2.3 Launch & Continuing Payments. The Website is published on schedule after the Client gives written final approval (M3) — launch is not gated behind a lump-sum balance. The monthly plan in Section 2.2 continues on its regular schedule after launch until all twelve payments are made. The card on file must remain valid throughout; if a monthly payment is more than 5 business days past due, the Company may suspend the Website and related services (Section 2.5).
2.4 Card on File Required. Before work begins, the Client must place a valid credit or debit card on file and authorize the Company to charge it for: (a) any invoice unpaid within 5 business days of issuance; (b) hosting and support fees (Section 6); and (c) charges due under Sections 4 and 6. The Client agrees to keep a valid card on file throughout the engagement and hosting/support relationship.
2.5 Late Payments. Invoices unpaid within 5 business days may be charged to the card on file. Past-due balances accrue interest at 1.5% per month (or the maximum allowed by law). The Company may pause all work and suspend the Website and related services while any amount is past due.
2.6 No Refunds on Completed Work. Fees for work performed, licenses purchased, and costs incurred are non-refundable regardless of whether the Client proceeds to launch.
The project advances through the following clearly defined milestones. Each is a formal review point requiring Client action to proceed.
3.1 Rough Draft (M2). The Company delivers a rough draft. The Client returns consolidated written feedback within the review window in Section 4.
3.2 Final Approval (M3). After feedback is incorporated, the Company presents the Website for final approval — the Client's confirmation it is ready to launch. The Website goes live once the Client gives written final approval; the monthly plan (Section 2.2) continues on schedule.
3.3 Revisions. The fee includes two (2) rounds of revisions at the Rough Draft stage. Additional rounds, or changes requested after final approval, are billed at $150/hour.
4.1 Target Timeline. The standard build is completed within sixty (60) days of kickoff (M1), assuming timely Client cooperation.
4.2 Client-Caused Delays. The timeline depends on the Client providing content, feedback, approvals, and stakeholder sign-off promptly. The Client agrees to return requested materials within 5 business days of each request. Delays caused by the Client, its stakeholders, or third parties extend the timeline and are not the Company's responsibility.
4.3 60-Day Hosting Billing Trigger (Critical). Hosting and support are included at no additional charge for the first sixty (60) days after kickoff; monthly hosting and support billing (Section 6) begins on day 61 and recurs monthly thereafter, whether or not the Website has launched. The Company incurs out-of-pocket hosting, licensing, and infrastructure costs from the start of the project. If the Website has not launched within sixty (60) days of kickoff for any reason other than Company delay — including Client or stakeholder delay, slow feedback, or incomplete content — the Company will begin billing monthly hosting and support fees (Section 6) to the card on file starting on day 61, continuing monthly until launch and beyond. This applies even though the Website is not yet live, because the Company is already carrying those costs on the Client's behalf.
4.4 Abandonment. If the Client fails to respond or provide required materials for thirty (30) consecutive days, the Company may deem the project abandoned, retain all amounts paid, continue charging hosting/support (Section 6), and close the project. Reactivation may require a new deposit.
5.1 Ownership Transfers on Full Payment. All rights, title, and interest in the final Website transfer to the Client only upon payment in full. Until then, all work product remains the sole property of the Company.
5.2 Retained Materials. The Company retains ownership of its own tools, templates, frameworks, code libraries, and pre-existing materials, and grants the Client a license to use them as part of the hosted Website while hosting/support fees remain current.
5.3 Third-Party Assets. Licenses for third-party themes, plugins, fonts, and stock media are governed by their respective licenses and, where tied to the Company's accounts, remain valid only while the Client's hosting/support with the Company is active.
6.1 Bundled Service. Hosting and ongoing support are a required, ongoing part of this engagement. The Company hosts, maintains, secures, and supports the Website.
6.2 Hosting & Support Fee. The Client pays $149/month for hosting and support, billed to the card on file. This fee begins on the earlier of: (a) Website launch, or (b) day 61 of the project per Section 4.3.
6.3 What's Included. Managed WordPress hosting, SSL certificate, daily backups, plugin and core updates, security monitoring, uptime monitoring, and up to one (1) hour per month of minor content edits.
6.4 Suspension for Non-Payment. If hosting/support fees become past due, the Company may suspend or take the Website offline until the account is current. Content and data may be retained for 30 days after suspension before removal.
6.5 Cancellation. Hosting/support may be cancelled with 30 days' written notice, upon which the Website is removed from Company infrastructure. Because the Company builds only hosted-and-supported websites, cancellation of hosting terminates the Company's obligation to keep the Website live.
7.1 Limited Warranty. The Company will perform services professionally. Except as expressly stated, services are provided "as is." The Company does not guarantee specific business results, rankings, or traffic.
7.2 Limitation of Liability. The Company's total liability will not exceed the total fees paid by the Client in the three (3) months preceding the claim. The Company is not liable for indirect, incidental, or consequential damages.
7.3 Client Content. The Client represents that it owns or has rights to all content it provides, and indemnifies the Company against claims arising from that content.
7.4 Independent Contractor. The Company is an independent contractor, not an employee, partner, or agent of the Client.
7.5 Termination. Either Party may terminate for material breach uncured after ten (10) days' written notice. Upon termination the Client pays for all work performed and costs incurred through that date; the Deposit and completed-milestone payments are non-refundable.
7.6 Governing Law. This Agreement is governed by the laws of the State of Maryland, without regard to conflict-of-law rules.
7.7 Dispute Resolution. The Parties will attempt good-faith resolution. Any dispute not resolved will be settled by binding arbitration administered in the State of Maryland, and judgment on the arbitrator's award may be entered in any court of competent jurisdiction.
7.8 Entire Agreement. This Agreement and the attached SOW are the entire agreement and supersede all prior discussions. Amendments must be in writing and signed by both Parties.
By signing below, the Parties agree to the terms of this Agreement, including the deposit, monthly-plan, card-on-file, and 60-day hosting-billing terms.
This $1,899 secures your spot on our build calendar and is applied toward your project deposit. Payment is by secure card checkout through Stripe.
Pay $1,899 Deposit🔒 Sign the agreement above to unlock payment.
Deposits are non-refundable and reserve your project slot per Section 2.1 of the agreement.
